Privacy Policy

Texabyte ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our website (texabyte.in), products, training programmes, or any other services we offer.

1. WHO WE ARE

Texabyte is a software company registered under MSME Udyam, based in Chennai, Tamil Nadu, India. We build SaaS products, offer training programmes, and develop custom software solutions.

For privacy-related queries, contact us at: josh@texabyte.in

2. WHAT DATA WE COLLECT

We collect the following categories of personal data:

2.1 Information You Provide Directly

• Name, email address, phone number (via contact forms, waitlists, registration forms)
• Payment details (processed via third-party payment providers; we do not store card data)
• Business name and role (for B2B product users and custom project inquiries)
• Messages and communications you send us

2.2 Information Collected Automatically

• IP address, browser type, device type, operating system
• Pages visited, time on site, referral source
• Cookies and similar tracking technologies (see our Cookie Policy)

2.3 Information From Third Parties

• If you sign up via a referral link, we may receive limited data about the referral source
• Publicly available professional information if you contact us via LinkedIn or similar platforms

3. HOW WE USE YOUR DATA

We use your personal data for the following purposes:

• To process enrollments, registrations, and payments
• To deliver and administer our Services
• To communicate with you about your account, programme, or project
• To send programme updates, announcements, or product news (you may opt out at any time)
• To improve our website and product experience through analytics
• To comply with legal obligations
• To issue certificates and verify them via QR code (Training participants)
• To respond to inquiries and support requests

We do not use your data for automated decision-making that produces legal or similarly significant effects.

4. LEGAL BASIS FOR PROCESSING

We process your data on the following grounds:

• Contractual necessity — to deliver Services you have enrolled in or agreed to
• Legitimate interests — to improve our Services and communicate relevant updates
• Legal compliance — to meet obligations under applicable Indian law
• Consent — where you have explicitly opted in (e.g., marketing communications)

5. DATA SHARING & DISCLOSURE

We do not sell your personal data. We may share it with:

• Payment processors (e.g., Razorpay, UPI providers) solely to process transactions
• Analytics providers (e.g., Google Analytics) in aggregated or anonymised form
• Cloud infrastructure providers (e.g., AWS) for hosting and storage
• Communication tools (e.g., WhatsApp Business, email providers) for programme delivery
• Legal or regulatory authorities if required by law or court order

All third-party service providers are required to handle your data securely and only for the purposes we specify.

6. DATA RETENTION

We retain your personal data for as long as is necessary to fulfil the purposes outlined in this Policy, or as required by law.

• Account data: retained for the duration of your account and up to 2 years after closure
• Payment records: retained for 7 years as required under Indian accounting law
• Training records and certificates: retained indefinitely for verification purposes
• Marketing data: until you unsubscribe or opt out

7. YOUR RIGHTS

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant authority if you believe your data has been mishandled

To exercise any of these rights, contact us at josh@texabyte.in.

8. COOKIES

We use cookies to improve your experience on our website. For full details, refer to our Cookie Policy at texabyte.in/cookie-policy.

9. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud storage on AWS with access controls
• Limited internal access on a need-to-know basis

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to protect your information.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies independently.

11. CHILDREN'S PRIVACY

Our Services are not directed at individuals under the age of 13. We do not knowingly collect data from children. If you believe we have inadvertently done so, contact us and we will delete it promptly.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted at texabyte.in/privacy-policy with a revised effective date. We encourage you to review this page regularly.

13. CONTACT